Complete terms of purchase are provided at checkout. Your acceptance of the terms of purchase upon checkout means you agree to and understand the returns/refund policy set forth below. 

All orders are shipped from our warehouse within 1 business day. You will receive emails confirming both the receipt and subsequent shipment of your order. Shipping is free on orders over $25, otherwise shipping is calculated upon checkout. We offer USPS First Class shipping and packages typically arrive 3-5 business days after the order has been placed. We also offer a USPS Priority Mail option for an additional charge if you would like your package sooner, within 2-3 business days.

Try The Good Patch with no risk, all reward. 

We know how hard it is to find products you love, especially without trying them first. We are so confident you’ll love The Good Patch, we want you to take 30 days to give us a shot. If you don’t love your patches, we’ll send you something different to try free of charge or process a full refund.

We also accept returns of unopened, unused products purchased directly from our website for up to 30 days after delivery. We will cover the return shipping cost and provide a prepaid label.

To request a refund, or if you are having other delivery issues (like incorrect address or a lost package) please email info@lamend.com. Be sure to include your name, order number and details about your issue. 

Please allow up to 7 days for any refunds to reflect on your bank statement. 

Discounted items are final sale and not eligible for returns or refunds.

All of our products are tested for quality, and shipments are carefully inspected before leaving our warehouse. However, should your order arrive damaged, all claims must be made within 48 hours to info@lamend.com. Our team will require a full description of the damage to the product, and may require supplemental photo evidence. Refunds and returns will be handled on a case by case basis as outlined in the above sections. 

Products ordered through a third party retailer and not www.thegoodpatch.com are subject to the relevant return, shipping, and refund terms set forth by the external retailer and must be handled with them directly. 

Please direct any general questions or concerns, as well as order-specific inquiries, to info@lamend.com.